Culture serves to create a certain atmosphere in organization and among people who work there. In this sense it helps to support decision-making authority. It also can contribute to the image of the company because the way meetings with customers are organized is rather important too. Closer to culture stands another important business process which is called human capabilities. These are mental skills, knowledge, emotional makeup and other things which help to improve performance and contribute to organization success. Information technology can obviously help people to fulfill their tasks by making managing and storing information easier.

Thus information and knowledge management is the next important business process. Grouping people to fulfill particular task is also effective. It's called structure / roles business process. Departments are necessary for administrative purposes too. The last business process which is mentioned by the author is called issue resolution. It includes four factors: accuracy and completeness of information, viability and utility of any methods for issue resolution, the nature and extent of participation and individual and team skills. These four constituents of the issue resolution are the drivers for business process. Thus all the processes, variables and drivers mentioned above are inseparable parts of Dr.

Brache's 'New Enterprise Model'. However we cannot take any of its constituents as a separate one. They are all working together interacting and influencing each other because organization is a 'living' system which reacts to the environment changes and inner variables. To my mind the research which Dr. Brache has done in his book is not a vivisection and is not just about showing the anatomy of organization but it is true living model of enterprise.